Privacy Policy English


Last Updated: 03 March 2020


These terms apply to the use of games and other products published by THQ Nordic GmbH (‘THQ Nordic’ / ‘we’ / ‘us’). Our office is at Landstrasser Haupstrasse 1/23, 1030 Vienna, Austria. We are a company registered in Austria, with company number FN 366280y. This privacy and data (“Privacy Policy”) applies and has effect in respect of all games, related online services and other software and products made available by us (together the “Game(s)”). If you have any questions or comments about this Privacy Policy please contact us by e-mail at . THQ Nordic is committed to protecting and respecting your privacy. The Privacy Policy explains the basis on which personal information we collect from you will be processed by us. Where we decide the purpose or means for which personal data you supply through these online services is processed, we are the “data controller.” We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679.

Please read this Privacy Policy carefully as it contains important information about the following:

This Privacy Policy forms a part of and should be read in conjunction with our terms of use, which can be found here: .

By accessing a Game you authorise us to collect, store, access, transfer and use your information as described in this Privacy Policy.

We may make changes to this Privacy Policy in future, which will be posted on this page. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of changes by email or through the Games.


We collect and process the following information which may include your personal data:

Information provided by you when using the Game or the Online Service (“Submitted Information”)

We may ask you for, or you may submit (including without limitation through voice or text features) personal and non-personal information and data to us through the Online Service and/or the Game whenever you contact us, submit User Content in the Game or on the Online Service. This may include:

We may also obtain other personal data about you if you voluntarily supply it through the Game and/or the Online Service. This could include a photograph that you have taken and uploaded to the Game (for example, when you create your User Content). If you volunteer such information, you will be consenting to our processing it for the purpose explained to you when you supply it.

How you use our Services (“Analytics”)

We may collect technical information about your use of the Game /or the Online Service through the use of tracking technologies and analytics.

By way of example, data we may collect includes the following Analytics:

When you install, uninstall or update the Game, a unique application number and information about your installation, for example, the type of operating system, may be sent to us.

We use the following third party analytics providers (“Third Party Providers”):

The third party analytics providers listed above will collect Analytics on our behalf and in accordance with our instructions, and their applicable privacy notice.

You can find out more about the way the Third Party Providers collect and process this information by following the above links to the privacy notice and/or terms and conditions for each applicable third party analytics provider.

THQ Nordic DOES NOT USE data regarding the use of tracking technologies and analytics for marketing, advertising or profiling the data subject for commercial purposes.

Information about you collected from your device or Third Parties (“Content Information”)

We may collect information about you which you make available to us and which is stored on your console, device, or your Facebook or other social media profiles. This might include images (photographs/screenshots), video or other digital content such as records of your gameplay.

When you use your Online ID, Xbox Gamertag, Stadia Name and/or Apple Game Centre account details to access our Games and / or linking your PlayStation™Network, Xbox Live, Stadia™, Steam and / or Apple Game Center account to our Games, additional information is shared from the Apple Game Center profile. They will be used in accordance with Apple’s policies and this Privacy Policy.


We will use any information that we collect about you, including any personal data, for the purposes described to you at the time that we collect such information, and for the following purposes:

Submitted Information


Content Information


To provide our Games and the Online Service to You

As applicable, we will use information about you (including Submitted Information, Content Information and Analytics) for delivering our Games and the Online Service to you under the Terms of Use agreed between us, as well as:

This processing of Submitted Information, Content Information and Analytics is necessary for us to pursue our legitimate interests of making our Games and the Online Service available to you, and ensuring that our Games function properly so that you have the best experience when playing any one of our Games and using the Online Service.

To understand how users play our Games and use our Online Service

We process information (including Submitted Information, Content Information and Analytics) to understand how players use our Games or our Online Service, and to compile Analytics and statistical aggregated and non-personalized reports regarding that activity. This processing is necessary for us to pursue our legitimate interests of (i) ensuring that our Games function properly so that you and other users have the best experience when playing any of our Games and using the Online Service, and (ii) improving the quality of our Games and our services, and providing a better experience to our users.


We use various forms of marketing to provide you with promotional materials about our Games and/or the Online Service. We will not process your information for the purposes of marketing or pass your information on to third parties for the purposes of such marketing unless you give your consent or you have given it already. Direct Marketing: We might send you marketing emails (Newsletter) about products or services which are similar to or related to our Games or Online Service, but only following your voluntary subscription to the newsletter service.

Advertising: We may use the information we collect about you to serve you advertisements via our Games or the Online Service, about other games and services we offer that are similar to those that you have already purchased and only following your Privacy Policy or Cookies acceptance.

We work with the following third party providers to provide you with such targeted marketing:

The processing of your information in this way is necessary for us to pursue our legitimate interests of ensuring that our Games remains accessible for all of our users.


5.1 We will share your information with third parties only in the ways that are described in this Privacy Policy, including the third party analytics providers detailed in section 2 above. If you would like to find out more about how the third parties listed in this policy use your information, this should be set out in their respective privacy policies. 5.2 We keep your information confidential, but may disclose it to any member of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006), our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard this information. 5.3 In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention). 5.4 If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information. 5.5 We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements between us, to investigate potential breaches, or to protect the rights, property or safety of THQ Nordic, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


If you do not wish to receive promotional or other marketing material from us or third parties then you can opt-out by changing your account settings in the Online Service at any time. In the case of subscription to the newsletter service, you can unsubscribe by clicking on the link in each communication sent. In the case of cookies, it is possible to activate the options to change the privacy choices by means of the functionalities available by each browser. Alternatively, you can contact us via the Support Service and let us know that you no longer wish to receive promotional or other marketing material from us or third parties.


You have the following rights over the way we process personal data relating to you, as set out in the table below. We aim to comply without undue delay, and within one month at the latest. To make a request, please let our Data Protection Officer know via the Support Services .

Ask for a copy of data we are processing about you and have inaccuracies corrected

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. We will use reasonable efforts to the extent required by law to supply, correct or delete personal information held about you on our files (and with any third parties to whom it has been disclosed to).

Object to us processing data about you

You can ask us to restrict, stop processing, or to delete your personal data if:

Obtain a machine readable copy of your personal data, which you can use with another service provider

8. Data Retention

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as otherwise described in this privacy policy. We consider that 12 months from the date of your last login an appropriate period of time to retain this data and after this date we will delete your details.


We do not use our Games and/or the Online Service to knowingly solicit data from or market to children under the age of 16. Our Terms of Use prohibit users aged under 13 years from accessing our Games and/or the Online Service. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us via the Support Services. We will delete such information from our files within a reasonable time.

10. Security

10.1 We will take all reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal information. For example, our databases are password protected and encrypted using Transport Layer Security (TSL) and Secure Sockets Layer (SSL). 10.2 Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


11.1 Please note that we use third party providers of adverts and the adverts’ content is provided by these third parties and not by THQ Nordic. Examples of third party providers we may use from time to time are:

11.2 If you are using an iOS device, you can find more information about how to opt out of personalised adverts by visiting 11.3 Third party ad providers may use precise methods to collect information as a result of ad serving through our Games and/or the Online Service. These entities may collect and use data for this purpose including software, applications, hardware, browser information, internet and on-line usage information and in-game information. This data may be used and disclosed in accordance with these Terms and this Privacy Policy of the company providing the ad serving technologies. You recognize and accept that the advertising companies who deliver ads for us may combine the information collected with other information they have independently collected from other services or products. These companies collect and use information under their own privacy policies. Although we take commercially reasonable steps to instruct such advertising companies to comply with these terms and conditions, we do not have access to or control of third party technologies.


12.1 Information that we collect from you will be stored outside the European Economic Area (“EEA”) on a secured server in North Carolina, USA in the first instance. 12.2 As of the date of this Privacy Policy, the servers are owned and operated by Amazon Web Services (“AWS”). AWS has obtained approval EU data protection authorities to enable the transfer of data outside the EEA using EU-approved Data Processing Addendum and Model Clauses under which AWS commits to provide adequate protection to personal data of EEA citizens that processed and stored on AWS servers. THQ Nordic has entered into the EU-approved Data Processing Addendum and Model Clauses with AWS to ensure such protection.


If you have any questions or complaints regarding this Privacy Policy, please contact us by e-mail at

Contact THQ Nordic GmbH Landstrasser Hauptstrasse 1/2/23 1030 Vienna Austria Tel .: +43 (0) 1 2365487-0 Fax: +43 (0) 1 253 30 33 9960 E-Mail: